Table of Contents
- I. Concepts
- 1. Introduction to Mailing Lists and Aliases
- 2. How Email Works
- 3. How Mailing Lists Work
- 4. Access Control
- 5. List Types
- 6. Moderation
- 7. How to Moderate a Mailing List
- 8. Ezmlm Email Address Commands
- 9. What You Need to Know About Spam
- 10. Mailing List Policy and Usage Statements
- 11. Virus Scanning and Spam Blocking
- 12. Mail archives
- 13. Logging and Reports
- II. Troubleshooting Guide
- 14. Introduction to Troubleshooting Email
- 15. Bounces and Automated Bounce Handling
- 16. Analyzing Email
- 17. How to Use the Email Troubleshooting Flowcharts
- 18. Help, I Can't Unsubscribe!
- 19. Why Didn't Bob Get this Email?
- 20. Email Seems Slow, What Is Going On?
- 21. How Did this Message Get Through?
- 22. Why Was Jane's Email Moderated?
- 23. What Does this Message Mean?
- 24. Who Received this Message?
- 25. Why Did I Get this Email from your Organization?
- 26. Site Response
- III. Kavi Mailing List Manager FAQ
- IV. Kavi Mailing List Manager Pages
- V. Kavi Mailing List Manager Admin Tools
- 32. Add a Mailing List
- 33. Manage Mailing Lists
- 34. Edit a Mailing List
- 35. Delete a Mailing List
- 36. Mailing List Home
- 37. Add an Alias
- 38. Manage Aliases
- 39. Edit an Alias
- 40. Delete an Alias
- 41. Add Subscribers
- 42. Edit a List's Subscribers
- 43. Edit an Email Address
- 44. Manage a Subscriber's Lists
- 45. Subscriber Report
- 46. Log Report
- 47. Examine Mail Headers
- 48. Mail Logs
- VI. Kavi Mailing List Manager Super Administrator Pages
- VII. Appendix
- A. Accessing the Full Header for Email Troubleshooting
- B. System Aliases
- C. Default List Types
- D. Kavi Mailing List Manager Default Types
- E. Changing List Type Options
- F. Composing Email to Post to a List
- G. Ezmlm Quick Reference Guide
- H. List Features
- I. Mail Log Samples
- J. Posting Access Tables
- K. Sample Policy and Usage Statement
- L. Subscriber Types
- M. Configuring Lists for Common Use Cases
List of Figures
- 1.1. How mailing lists and aliases work
- 2.1. How email really works
- 15.1. Mail queue
- 18.1. Flowchart for Help, I Can't Unsubscribe!
- 19.1. Flowchart for Why Didn't Bob Get this Email?
- 20.1. Flowchart for Email Seems Slow, What Is Going On?
- 21.1. Flowchart for How Did this Message Get Through?
- 22.1. Flowchart for Why Was Jane's Email Moderated?
- 24.1. Flowchart for Who Received this Message?
- 25.1. Flowchart for Why Did I Get this Email from your Organization?
List of Tables
- 8.1. Email Commands
- 23.1. Bounce messages
- 23.2. Ezmlm fatal failure messages
- 23.3. Other fatal failure messages
- 23.4. Temporary failure messages
- B.1. qmail Aliases
- B.2. qmail Aliases for newsletters
- B.3. qmail aliases for moderated lists
- B.4. qmail Aliases for digests
- B.5. System aliases
- C.1. Announce Only posting access
- C.2. Closed Private Discussion Group posting access
- C.3. Moderated Private Discussion Group posting access
- C.4. Moderated Public Discussion Group posting access
- C.5. Newsletter posting access
- C.6. Public Discussion Group posting access
- D.1. Default User Types
- G.1. Arguments for ezmlm-make
- G.2. Key to default setting codes
- J.1. Sample posting access table
- J.2. Posting access matrix
- M.1. Standard configuration for Announcements
- M.2. Standard configuration for Closed Private Discussion Groups
- M.3. Standard configuration for Moderated Private Discussion Groups
- M.4. Standard configuration for Moderated Public Discussion Groups
- M.5. Standard configuration for Newsletters
- M.6. Standard configuration for Public Discussion Groups